Hassle-free returns
Changed your mind? No problem. We offer a no-questions-asked 7-day returns policy. Simply send the products in their original packaging, unused with seals intact. Once we receive your returned products, we will issue a full refund within 7 days.
To ensure that your returned products arrive safely to us, we ask that you please send your package via registered post and contact us before sending so we know to expect it. Please note that Happy William is not responsible for the cost of return postage and this will not be included in your refund amount.
Faulty Items
If your products arrive damaged or faulty, please inform us within 24 hours of receiving your order. We will gladly arrange the return of the products and send you replacement products at no extra charge.
